Bookings and Cancellations

Booking Patients for Initial Appointment or Follow Up


When a patient is contacted for an initial appointment they will be instructed to :


  • bring comfortable clothing for assessment
  • bring along a copy of the private insurance card
  • please arrive a few minutes early in order to complete the required paperwork



Cancellation Policy

Patients are asked to contact the Physiotherapy clinic well in advance if they are unable to keep a designated appointment time.


Every effort will be made to accommodate the individual needs of patients and their families in the scheduling of patient appointments.


Patients will not be discharged from therapy if they have reasonable explanation for the cancellation of appointments.